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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Kramer

Joe Kramer

July 8, 2024

5  out of  5
rating by Joe Kramer
"Shawn and his team of professional’s were very knowledgeable and helpful would highly recommend."
We responded:
"Hi Joe, thanks for your recommendation! I'm so glad you found our team knowledgeable and helpful. We strive to provide the best service possible, and your feedback confirms we're on the right track. If you ever need anything else, we're here for you. - Shawn Conroy - State Farm Insurance Agent, East Hampton, CT"
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Brian Talarczyk

April 4, 2024

5  out of  5
rating by Brian Talarczyk
"Great service from a great team! Could not have been happier with the approach taken to help us out during difficult circumstances beyond our control."
We responded:
"Thank you for the positive feedback, Brian! We are pleased to hear that you were happy with the approach our team took to assist you during difficult circumstances. Providing great service is our top priority, and we are grateful for your kind words. Shawn Conroy - State Farm Insurance Agent, East Hampton, CT"
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ELIZABETH GRAHAM

March 20, 2024

5  out of  5
rating by ELIZABETH GRAHAM
"I came to StateFarm for auto insurance since we already had homeowners insurance. Without exception, every person in Shawn's office - including him - was friendly, warm and professional as we navigated our way through the process. I'm waiting for approval, but I still want to say how lovely these people have been to me and my family. Thank you!"
We responded:
"Elizabeth, thank you for your kind words and for choosing State Farm for your auto insurance needs. We are thrilled to hear that our team provided you and your family with friendly and professional service throughout the process. We appreciate your feedback and look forward to serving you for all your insurance needs. - Shawn Conroy - State Farm Insurance Agent, East Hampton, CT"
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Warren Williams

March 8, 2024

5  out of  5
rating by Warren Williams
"Outstanding service, very knowledgeable, always goes above and beyond, to get the job done."
We responded:
"Warren, thank you so much for the 5-star rating! We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Luke Noll

November 1, 2023

5  out of  5
rating by Luke Noll
"Shawn was very helpful and straightforward. Also very easy to get ahold of which is huge in my book nowadays."
We responded:
"Luke, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Ana Mercado

August 13, 2023

5  out of  5
rating by Ana Mercado
"I received guidance from Michelle Gutiérrez who patiently explained each aspect of the insurance policy to me."
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John Thibeault

May 16, 2023

5  out of  5
rating by John Thibeault
"Very personal met. All I need and a friendly, kindly manner would recommend him to anyone."
We responded:
"Hi John, thank you for the positive feedback. Much appreciated. And I’m glad you were able to meet Jake;)"
Profile photo of Brian Wicander

Brian Wicander

May 11, 2023

5  out of  5
rating by Brian Wicander
"James was very helpful, cut my auto insurance rate in half. Professional and made the whole process very easy."
We responded:
"Hey Brian; glad James was able to assist you. He does a great job making the process easy for his customers. Thank you for taking the time to provide feedback. "
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Antonio Rodríguez

February 7, 2023

5  out of  5
rating by Antonio Rodríguez
"Excelente persona excelente atención"
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Mario Almeida

January 22, 2023

5  out of  5
rating by Mario Almeida
"Shawn was super to work with. Very responsive to my questions. Was super friendly and easy to work with. I was able to switch commercial insurance policy and save. I would highly recommend Shawn for all your insurance needs."
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Andre Antunes

December 6, 2022

5  out of  5
rating by Andre Antunes
"Shawn was great to work with. Was able to walk me through the process and listened to what I wanted and was patient. Overall a great experience and would recommend his services."
We responded:
"Andre, thank you for the positive review. It was good chatting with you on the phone and getting you the specific coverages that made sense. Give me a call direct with any other questions you have."
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Adam Schenk

December 1, 2022

5  out of  5
rating by Adam Schenk
"James is the man. He cut my rate in half"
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Gloria Dingle

September 3, 2022

5  out of  5
rating by Gloria Dingle
"Great rep great service they worked with me to make sure I could start service right away"
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Erik Young

July 19, 2022

5  out of  5
rating by Erik Young
"Timely, professional, personable!!!"
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Clifton Brandon

June 23, 2022

5  out of  5
rating by Clifton Brandon
"They insure my business and are fantastic! Excellent company and people! Shawn and Colleen are the best around. Knowledgeable and so helpful in these tough times"
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Sarah Gagliardi

June 17, 2022

5  out of  5
rating by Sarah Gagliardi
"I was able to talk with an agent who really could answer all my questions. Colleen was so patient with me, what a true blessing it was to have someone who cares."
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Laura Colantonio

June 16, 2022

5  out of  5
rating by Laura Colantonio
"Highly professional service from Colleen! She was so sweet and helpful when it came to getting me set up. Literally the best customer service I've ever received."
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Torrie DeRisi

June 9, 2022

5  out of  5
rating by Torrie DeRisi
"This company is fantastic! We switched from other companies and I am so pleased. Colleen made everything so easy and was upfront, explaining everything to me along the way. She also got me better coverages at a much better rate. When a window on our vehicle was broken, Shawn took care of it right away. In 1 day we had a local glass company in our driveway replacing the broken window. The window is perfect and even had the matching tint as the previous window. I cannot recommend this company enough!!! Thank you for everything!"
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Jennie Navarro

June 7, 2022

5  out of  5
rating by Jennie Navarro
"My agent, James, always handles questions or concerns with efficiency. Nice to have someone eager to help!"
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Anne Corbett

May 24, 2022

5  out of  5
rating by Anne Corbett
"We were shopping for a new insurance carrier and reached out to State Farm. The person handling our inquiry, Colleen , was amazing! Not only did she investigate fully what would best fit our needs but she also spent time checking back with us. That meant so much as clearly she wanted to be sure we were making the best decision without any pressure. I have recommended State Farm to friends looking for other insurers as Colleen is one of the most attentive, kind and knowledgeable folks I’ve dealt with. Highly recommend"
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Daniel Greeley

May 20, 2022

5  out of  5
rating by Daniel Greeley
"Great service by State Farm and especially Michelle G Thank you!"
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Naomi Videll

May 20, 2022

5  out of  5
rating by Naomi Videll
"James has been great to do business with! Knowledgable and always available to help!"
We responded:
"Naomi, Thank you for the review and the feedback regarding James. Glad he has been able to assist!!!"
Profile photo of Mikako Tirone

Mikako Tirone

May 19, 2022

5  out of  5
rating by Mikako Tirone
"We are glad we switched to State Farm Insurance last year after purchasing additional vehicle. Shawn helped us to have much better rates for equivalent coverage from our previous insurance company. He is personable and responds promptly for our inquiries. He is the best agents we’ve had over the years. If you’re in search of insurance talk to Shawn!"
We responded:
"Mikako….thank you for taking the time to post such a positive review. Hope you are enjoying your new apartment…..shawn"
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amanda padilla

May 19, 2022

5  out of  5
rating by amanda padilla
"Michelle was extremely helpful and got me a great policy."
We responded:
"Amanda, thank you for the kind remarks regarding Michelle. I’m glad to here you are happy with your policy!! Call us anytime with question…..shawn"
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Tom Gallivan

February 3, 2022

5  out of  5
rating by Tom Gallivan
"Shawn has been my agent for the past few years. An accident this past month ( no injuries) and I was in no way at fault. Actually Mother Nature was (called ice) .. That was only the start , my vehicle was totaled. That is where the fun started “the total team “ found every reason to reduce the value including “ a dirty engine “. ( didn’t know I should have had a pressure washer with me). But I digress after going back snd forth with the adjusters and them basically saying there were no changes.. I reached out to Shawn and he was very Professional and willing to help. After reviewing the claim and the facts I was disputing he made many unrelenting phone calls and was able to get a Manager to review it and provide a reasonable adjustment. I am not a spring chicken and can say He was the very best I have had the privilege of working with. Kudos to him and all his very friendly and cooperative staff."
We responded:
"Tom, I appreciate the kind words. Glad we were able to get a more generous result. Thank you for you business!"